A Pleasant Surprise
yesterday our office decided to order pizza for lunch. 20 minutes after the i ordered it, the delivery guy was already in the lobby (yippee!)
When I saw the delivery guy, he looks extremely familiar and he looked at me kinda the same way but i can’t just pin down where did I recognize this guy from.
Then he said to me. “tak ingat ke?dulu saya pernah keje kat -1 dekat kedai pakcik roti canai tu”. I was like oUhhhhh!! now i remember him. i used to go to the kedai pakcik roti canai to have breakfast with yusno. The guy was the ‘brader yg bancuh milo ais yg sedap’ 😛
After my maternity leave, he doesn’t work there anymore. we’ve always wonders what happened to the ‘brader yg bancuh milo ais sedap’
He gave me the free coupon pizza even though he is not late. such a sweet gesture 🙂
Secret Recipe Follow Up
3 days after I’ve written and complained regarding Menara’s Telekom Secret Recipe , their area manager called me.
En Zakaria who is the area manager (very polite) apologized on behalf of his staff and their attitude. He said that he did received my complained and have met up with the staff. The lateness according to him was due to the peak lunch hour.
I mentioned to him that I do not mind the food was late, what I was pissed about was the way the staff communicate and responded to my question. He took note and apologized again.
We met today in other branch of Secret Recipe in Bangsar South. (this place is very peaceful) I don’t think many people knew about this franchise. The staff was courteous, the food (i ordered the same) and it was done within the acceptable time frame.
I appreciate Secret Recipe and En Zakaria go through all the trouble to meet up with me face to face to apologize and explained to me in person.
Thank you
phantOm of the mind 